Support

We’re glad to help. Write to us and we’ll get back to you.

FAQ

How do I cancel my subscription?

In your App Store (iOS) or Google Play (Android) subscription settings. Access remains until the end of the paid period.

The meditation voice doesn’t play

Meditations are read by a recorded voice that is installed together with the app, so no internet is needed. Check that the sound is on and silent mode is off. In the browser version you may need to tap the screen once before playback is allowed. You can switch between a female and a male voice on the meditation screen.

Sounds or voice don’t work offline

Everything plays offline. Nature sounds, music and the meditation narration are audio files installed with the app; white, pink and brown noise are generated on the device.

Important about safety

Haven is support, not a replacement for a doctor. With chest pain radiating to the arm/jaw, fainting, or if an attack is the first time — seek emergency care (911 in the US, or your local number). If you have thoughts of harming yourself, contact a crisis line and people close to you.