Terms of Use
By using the Haven app you agree to these terms. Please read them — we’ve kept them plain.
What Haven is
Haven is a self-help app for panic and anxiety: breathing, grounding techniques, calming sounds, guided meditations and a warm AI companion. It is a psychoeducation and self-help tool, not a medical service.
Not a substitute for a doctor
The app does not diagnose, does not prescribe treatment, and does not replace a doctor, therapist or emergency care. With chest pain radiating to the arm or jaw, fainting, or if an attack is the first time — seek emergency care (911 in the US or your local number). If you have thoughts of harming yourself, contact a crisis line and people close to you.
Haven+ subscription
Core help for panic and anxiety is free forever. The Haven+ subscription unlocks extra sounds, the full meditation library, the live AI companion and a calm diary.
- Plans: monthly and yearly (with a free trial).
- Payment is charged to your App Store (Apple) or Google Play account upon confirmation of purchase.
- Auto-renewal: the subscription renews automatically at the same price unless cancelled at least 24 hours before the end of the current period. The next period is charged within 24 hours before it begins.
- Manage & cancel: in your App Store or Google Play account settings at any time. After cancelling, access remains until the end of the paid period.
- Free trial: if offered, any unused portion is forfeited when you start a paid subscription.
Refunds are handled under App Store and Google Play policies — we neither receive nor store your card details.
Proper use
The app is for personal use and not intended for children under 13. Do not rely on it in situations requiring emergency medical care.
AI companion
The “Companion” is software, not a person or a professional. Its replies are supportive and educational. Please don’t enter data that could identify you into the chat.
Intellectual property
The app’s text, design, sounds and meditations belong to the rights holder. Personal, non-commercial use within the app is permitted.
Limitation of liability
The app is provided “as is”. To the extent permitted by law, the developer is not liable for decisions made based on use of the app. The app does not guarantee that symptoms will stop.
Changes
We may update these terms. Material changes will appear on this page with a new date.
Contact
Questions: see the Support page. App operator: 321 Home Legacy LLC.